Legal

Terms & Conditions

Last updated: August 2025

These Terms & Conditions ("Terms") govern your use of coldcase.fun and the purchase of digital products offered by ColdCase. By accessing the site or making a purchase, you agree to these Terms.

1. About the Product

ColdCase offers digital detective games delivered as PDF files. These are digital goods intended for personal, non-commercial use. Each purchase grants you a non-exclusive, non-transferable license to use the files for personal entertainment.

2. Orders and Delivery

After a successful payment via Payhip, you will receive an email with a download link. Delivery is instant and automated. If you do not receive the email within 15 minutes, check your spam folder or contact us at gasyadh@icloud.com.

3. Pricing

All prices are displayed in USD ($). Prices may be subject to VAT depending on your country of residence, as determined by Payhip at checkout.

4. Digital License — Permitted Use

5. Prohibited Use

6. Refunds

Please refer to our Refund Policy for full details. In summary: refunds are not available for downloaded digital goods; however, if you have not downloaded the file, you may request a refund within 14 days of purchase.

7. Intellectual Property

All content on coldcase.fun, including game materials, texts, graphics, and branding, is the intellectual property of ColdCase and is protected by applicable copyright laws. Unauthorized reproduction is prohibited.

8. Disclaimer of Warranties

The products are provided "as is." We do not guarantee that the product will be free of errors. ColdCase is not liable for any indirect, incidental, or consequential damages arising from the use of our products.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Poland. Any disputes shall be subject to the exclusive jurisdiction of the courts of Poland.

10. Changes to Terms

We reserve the right to update these Terms at any time. The updated version will be published on this page. Continued use of the site after changes constitutes your acceptance of the revised Terms.

11. Contact

For any questions regarding these Terms, contact us at:
gasyadh@icloud.com