Privacy Policy

This Privacy Policy describes how ColdCase ("we", "us", or "our") collects, uses, and protects information when you visit coldcase.fun and purchase our digital products.

1. Information We Collect

We may collect the following types of information:

• Purchase data — name, email address, and payment information collected by Payhip during checkout.
• Usage data — pages visited, time spent, browser type, and device type, collected automatically via Google Analytics.
• Cookies — small text files stored in your browser to remember your preferences and improve site experience.

2. How We Use Your Information

• To process your order and deliver your digital product via email.
• To send purchase confirmations and customer support responses.
• To analyze website traffic and improve our content (Google Analytics).
• To comply with legal obligations.

3. Payment Processing — Payhip

All payments are processed by Payhip (payhip.com). We do not store your credit card or payment information. Payhip acts as the payment processor and is subject to its own privacy policy available at payhip.com/privacy.

4. Analytics — Google Analytics

We use Google Analytics to understand how visitors interact with our site. Google Analytics collects anonymized data such as pages visited, session duration, and geographic location. This data is processed by Google LLC in accordance with their privacy policy.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Cookies

We use the following types of cookies:

• Essential cookies — required for basic site functionality.
• Analytics cookies — used by Google Analytics to collect usage data.
• Preference cookies — used to remember your language selection (EN/PL).

You can control cookies through your browser settings. Declining analytics cookies will not affect your ability to use the site or purchase products.

6. Data Sharing

We do not sell, rent, or trade your personal data. We share information only with:

• Payhip — to process payments and deliver products.
• Google — for analytics purposes (anonymized data).
• Legal authorities — if required by applicable law.

7. Data Retention

Purchase records are retained for as long as required by applicable tax and accounting laws (typically 5 years in Poland). Analytics data is retained according to Google Analytics default settings (26 months).

8. Your Rights (GDPR)

If you are located in the European Union, you have the following rights:

• Right of access — request a copy of data we hold about you.
• Right to rectification — correct inaccurate personal data.
• Right to erasure — request deletion of your data.
• Right to object — object to processing based on legitimate interests.
• Right to data portability — receive your data in a machine-readable format.

To exercise any of these rights, contact us at gasyadh@icloud.com.

9. Children's Privacy

Our products are intended for users aged 16 and above. We do not knowingly collect personal data from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of the site after changes constitutes acceptance of the new policy.

11. Contact

For any questions regarding this Privacy Policy, contact us at:
gasyadh@icloud.com